Fabio leads Learning Communication & Coordination at UniCredit, one of the leading commercial banks operating in 14 European countries.

He has an extensive experience in the areas of internal communication, employee engagement, online communications, social media, user experience design, innovating digital channels evolution, as well as facilitating effective cross-functional cooperation.

Before joining the Human Capital department, Fabio was the head of the Social & Digital Internal Communications team in the UniCredit Holding Company and he led the Internet & Remote Banking activities in the Italian Retail bank of the Group.

He steered the project of the new Group Intranet, thanks to which UniCredit was the first Italian company to appear on the list of the ten best corporate Intranets in the Nielsen Norman’s Intranet Design Annual 2015; the project has been spot for the exhaustive adoption of the User Centered Design methodology.

Fabio is adjunct professor of Internal Communication at the International Postgraduate Master in Corporate Communication at Università Cattolica (Milan).

He shares knowledge about #digitalworkplace, #internalcomms, #intranet, #UX, #ESN, #socialmedia, #advocacy on Twitter (@fabiodelton) and LinkedIn.