2025

2024

2023

2022

2021

2020

2019

2018

Camille Zhang (https://www.linkedin.com/in/camille-zhang-7b435a243/); 
Hailin Chen (https://www.linkedin.com/in/hailin-chen-servicedesign/); 
Conti Fan (https://www.linkedin.com/in/contifan/); 
Ravali Maheshwaram (https://www.linkedin.com/in/ravali-maheshwaram-32101b15b/)

Lead Designer

University or Design School

https://www.linkedin.com/in/biancafalcao/

Profile Website

https://www.contifan.com/%E5%89%AF%E6%9C%AC-gizmo

Project Website

Client

Camille Zhang; Hailin Chen; Conti Fan; Ravali Maheshwaram

Design Team

https://vimeo.com/1048745910?share=copy#t=0

Video (direct link)

First-time U-haul users struggle with clarity, confidence, and control - turning moving day into a maze instead of a milestone.
Our goal was to ensure the users had a seamless experience booking the truck and receiving recommendations about sizes and driving guides. We also ensure the company can provide the best size recommendations by using machine-learning techniques and providing online and in-store customer service.

This project was part of the Service Design Prototyping class during Fall 24' at The Savannah College of Arts and Design.

Silver Winner in Mobile Interaction & Experience

Bronze Winner in Innovative Use of Mobile Technology

Gold Winner in Digital Tools and Utilities for Digital Design

Bronze Winner in Branding for Services - Other

Indigo Design .css-77mll5{display:block;}@media screen and (min-width: 80em){.css-77mll5{display:inline;}}Award Winners

2018

Indigo Design Award Winners